BUYING FROM US

If you would like to enquire about a work on this website, please do not hesitate to telephone, email, or send a message using the ‘Enquire’ button that will appear when you click on an item. We are more than happy to hold pictures for an agreed time while they are being considered, or to give time for you to visit. If you cannot come to the gallery, more photographs can be sent.

For those of you who are confident shopping online, the majority of our stock can now be purchased directly through the website. We have tried to keep the online payment system as simple and user-friendly as possible. But do contact us if you would like guidance in how to use it.



OUR LISTS

The first of our Lists was published in 1942 and they are still the main way we publicise new stock. They are now issued monthly, usually in two parts, and introduce 100 works to our large stock of oil paintings, watercolours, drawings and prints from c.1700-c.2000. The Lists are fully illustrated on the homepage of this site and an email is sent when they are published.

IF YOU WOULD LIKE TO RECEIVE EMAIL ALERTS

when ‘Lists’ are published and Exhibitions announced please get in touch, or click here to enter your email. We NEVER share you information. You can read our Personal Data Policy here.



GROUPS and EXHIBITIONS

In addition to our monthly Lists of new stock, we hold regular Exhibitions and feature smaller ‘Groups’, often by a single artist.

As with our monthly Lists, emails are sent to announce Exhibitions and Groups. Exhibition Cards are also sometimes sent in the post, but this is rare.

If you are an artist and think your work may suite us, or the owner of a collection that you are interested in exhibiting, please contact Tom Edwards.



VIEWING OUR STOCK

Like all shops, our website has become a vital extension to our gallery in Museum Street. But, nothing can replace seeing the objects. So, we encourage you to visit. We are spread over two floors and there are always hundreds of things to see.

You do not have to make an appointment to visit. But please contact us first if you would like to come and view something you have seen online. We will make sure it is available and at the gallery.



INVOICING and PAYMENT

Once you are happy that you would like to proceed with buying something from us, an invoice will be issued. These are sent by email. Please ask if you would like a copy posted. Pictures will be sent, or can be collected, once full payment has been received. We are willing to discuss spreading payments over an agreed time, but only before an invoice has been issued.

We accept payment by bank transfer, card (all except American Express), paypal or cheque. Some of our stock can now also be bought directly from this website (see ‘Buy Online’ above).

Since the introduction of 5AMLD (the 5th Anti-Money Laundering Directive) we are required by law to collect photo ID and proof of address when making sales equivalent to 10,000 Euros or more.




RETURNS

We do everything we can to make sure customers are given a reasonable amount of time, and have all the information they need, to make decisions. Only in very rare cases are refunds offered. We do understand, however, that mistakes can be made. Buying works of art as gifts, for example, can be difficult. So we are usually happy to offer a Credit Note if a picture is returned quickly.


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